![]() ![]() Here’s how to choose between Amazon’s Lex, Google’s Dialogflow, IBM Watson Assistant and Azure Bot Service. Of course, there are advantages and disadvantages to each major Platform and Frameworks. Popular frameworks allow developers to build for natural language and robust customization and create bots that will integrate with a wide variety of publishing platforms. You can think of a framework as a kind of toolkit for development, with ready-made code snippets that plug into an API easily. These bot building platforms go hand in hand with bot publishing platforms, like Facebook, Slack, or Twitter, where easy-to-build bots are launched for interaction.īot frameworks, on the other hand, are more complicated. Most bot platforms allow users to create bots without any coding knowledge using drag-and-drop functionality. Frameworks make it easier to create a customized chatbot than starting from nothing, but they still require advanced coding knowledge to use.īot platforms are the easy slopes and bot frameworks are the expert-only runs. ![]() What's a Chatbot Framework?Ĭhatbot frameworks-or bot frameworks-are digital spaces where developers build bots from the ground up from predefined functions and classes. Some platforms provide an end-to-end solution while others provide components that require some programming in order to compose a bunch of API’s and services into a solution. These AI services allow simplifying building smart conversational bots. Most of the major tech companies including Google, Microsoft, Amazon, and even Facebook, as well as many rising start-ups in the field offers Natural Language Understanding and conversational AI tools as a service. ![]()
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